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WHICH COMMUNICATION CHANNELS CAN YOUR LIVE CHAT PLATFORM SUPPORT?

We support live integration with Facebook/Marketplace, Twitter, WhatsApp and WeChat.

Whats App is currently the world’s most prevalent chat platform. This popular messaging app had more than 1.7 billion users last year, even surpassing Facebook Messenger. Providing multiple channels for your customers to connect with you gives them the freedom to choose how they wish to communicate, increasing customer engagement opportunities.

With more than 1.5 billion users in 2020, Facebook Messenger and Marketplace are quickly becoming a necessity for businesses if they want to keep in touch with modern consumers. Customers expect to receive a quick response, especially when using social media. Messages from your Facebook page and Marketplace are directed in real-time to our live chat platform. Our team of friendly, qualified agents responds to online messages promptly, engaging the customer and forwarding the lead directly to you.

WeChat follows closely behind with 1.2 billion users and goes beyond messaging as a multi-purpose platform.

Twitter is home to 350 million users and a big player for brand exposure.