Engagement Benefits with Live Chat Support

Customers browsing your website might need a helping hand once in a while. Proactive engagement through live chat agent services can turn a curious browser into a hot lead. Learn more about proactive triggers available as part of SYNERGYCHAT’s live chat agent service. What Is Proactive Engagement? When you respond to customers who contact you, […]

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A Gartner study predicted back in 2018, that 40% of all data analytics projects by 2020 will relate to an aspect of customer experience. The evidence is clear with more widespread adoption of managed live chat services. Live chat for websites provides a simple way for users to get answers to questions as they navigate and look […]

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